To cancel your Planet Fitness membership, you must either visit your home club in person or send a written cancellation letter via certified mail. Planet Fitness does not currently allow membership cancellations online or through their app.
Can You Cancel Planet Fitness Membership Online?
No, Planet Fitness does not offer an online cancellation option.
Despite common search queries like “how to cancel Planet Fitness membership online” or “how to cancel Planet Fitness membership online Reddit”, all cancellations must be handled offline. The only two accepted methods are:
- In-person at your home club – Speak with a staff member at the front desk.
- Certified mail – Send a written cancellation notice to your home club’s address.
For convenience and peace of mind, always request written confirmation of your cancellation.
➡️ Visit Planet Fitness’ official cancellation page for direct instructions.
How to Cancel Planet Fitness Membership In Person
Here’s how to cancel your membership at your local club:
- Step 1: Find your home club. This is the location where you originally signed up.
- Step 2: Visit during staffed hours. Most clubs are staffed during peak hours, but it’s wise to check your specific Planet Fitness near me for hours.
- Step 3: Fill out the cancellation form. Staff will guide you through the Planet Fitness cancellation form process.
- Step 4: Request a copy or confirmation of your cancellation.
How to Cancel Planet Fitness Membership by Mail
Prefer not to go in person? You can cancel via certified mail by doing the following:
- Write a cancellation letter including:
- Full name
- Membership ID (or key tag number)
- Phone number
- Address
- Statement of cancellation
- Send it via certified mail to your home club’s address.
- Keep the tracking receipt to ensure they received it.
Can You Cancel Planet Fitness Membership on the App?
No, Planet Fitness does not allow cancellations through their mobile app.
The app can be helpful for tracking workouts or checking club hours, but it won’t let you cancel your plan. This restriction is one reason why many ask, “why is it so hard to cancel Planet Fitness membership?”
The truth is, the process is intentionally more manual—likely to reduce cancellations. That said, persistence (and documentation) is key.
What Real Users Say: Reddit Experiences
Looking for honest feedback? On threads like how to cancel Planet Fitness membership Reddit and how to cancel Planet Fitness membership online Reddit, users confirm the process is outdated but doable.
Some tips from the community:
- Go during low-traffic hours for faster service.
- Take photos of forms or receipts in case of billing errors.
- Double-check that auto payments are stopped.
What If You’re Still Under Contract?
Most Planet Fitness memberships are month-to-month, but if you’re on a 12-month contract, you may need to pay a buyout fee if canceling early. Ask your club about your specific terms.
Bonus Tips: Avoiding Future Hassle
- Use a prepaid debit card for gym subscriptions to limit unauthorized charges.
- If you’re traveling or switching gyms, ask about the freeze option instead of canceling.
- Explore digital fitness tools—sometimes a quick daily exercise routine is more convenient than the gym.
Planet Fitness Kid Policy: Can Kids Come Along?
According to the Planet Fitness kid policy, children under 13 are not allowed to use the facilities. Teens aged 13–17 may join with a parent or guardian’s permission and must be accompanied during each visit unless they’re part of the High School Summer Pass program.
Final Thoughts
Canceling your Planet Fitness membership is definitely more old-school than most modern subscriptions—but it’s absolutely possible with the right steps. Whether you’re prioritizing flexibility, moving to another gym, or shifting to a nutrition-focused health plan, make sure to cancel the right way to avoid extra charges.
TL;DR?
- Visit your home club or send a certified mail letter.
- Cancellations aren’t accepted online or via the app.
- Get written confirmation to protect yourself.
Frequently Asked Questions (FAQs)
Q: Why can’t I cancel Planet Fitness online?
A: Planet Fitness doesn’t allow online cancellations to encourage members to visit in person, possibly to retain them.
Q: How long does it take for a Planet Fitness cancellation to process?
A: Typically, within 7 business days. Always ask for written confirmation.
Q: Will I still be charged after I cancel?
A: You may be billed for the current billing cycle if you don’t cancel before the deadline (often 5–7 days before the billing date).
Q: Can I pause my Planet Fitness membership instead of canceling?
A: Yes, some clubs allow membership freezes for travel, medical, or financial reasons—check with your location.
Q: Do all Planet Fitness locations require in-person cancellation?
A: Yes. Whether you’re in NYC or searching Planet Fitness near me in a small town, the policy is consistent across clubs.
